Advanced Alert

by Advanced Listening

Effective Date: February 27, 2026 · Last Updated: February 27, 2026

1. Introduction

Advanced Listening ("we," "us," or "our") operates the Advanced Alert mobile application and associated services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. Please read this policy carefully. By using Advanced Alert, you consent to the practices described herein.

2. Information We Collect

2.1 Information You Provide

Data TypeDetailsPurpose
Account InformationName, email address, usernameAccount creation, identification, and communication
Authentication CredentialsPassword (hashed), session tokensSecure access to your account
IoT Device ConfigurationDevice name, description, address, geofence radiusEmergency monitoring and alarm routing
Contact InformationEmail and phone number (optional, for IoT device owner notifications)Emergency alert notifications via SMS or email

2.2 Information Collected Automatically

Data TypeDetailsPurpose
Location DataGPS coordinates (latitude, longitude), reverse-geocoded addressesProximity-based emergency alerts and geofencing
Device TokensExpo push notification tokensDelivering push notifications for emergency alerts
Activity DataLast active timestampEnsuring notifications reach recently active users
Audio DataAudio recordings from IoT devices (smoke/fire/CO detector sounds)Emergency alarm detection and verification
Device TelemetryIoT device health status, heartbeat data, MAC addressesDevice monitoring and connectivity management

3. How We Use Your Information

4. Third-Party Services

We use the following third-party services to operate Advanced Alert:

ServiceProviderData SharedPurpose
AuthenticationSupabase (supabase.com)Email, password (hashed)User authentication and session management
Push NotificationsExpo (expo.dev)Device tokens, notification contentDelivering emergency alerts to mobile devices
Object StorageDigitalOcean SpacesAudio recordings, IoT snapshotsStoring audio evidence from emergency events
Geospatial EngineTile38 (self-hosted)User location coordinatesReal-time geofencing and proximity queries

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Retention

When you delete your account, all associated data is removed immediately with no additional retention period.

6. Your Rights

To exercise any of these rights, contact us at the address below or use the in-app features provided.

7. Data Security

We implement industry-standard security measures to protect your data, including:

While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

Advanced Alert is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page. Your continued use of the app after changes constitutes acceptance of the revised policy.

10. Contact Us

Advanced Listening

Email: privacy@advancedlistening.ca

Account Deletion: Request Account Deletion